Case Studies

Real projects where strategy and research led to measurable results.

Santiago's Mortgage bilingual conversion site for a direct mortgage lender

Santiago's Mortgage · March 2026

Client

Bilingual Mortgage Conversion Site

UX Design
Lovable
Conversion Strategy
Bilingual
Mortgage / Fintech

One page. Four paths in. Built for Latino families who keep hearing "no" from the big banks.

Santiago's been doing this for 20+ years — $89B closed, 310 families helped in 2025 alone. We shipped the site in three weeks: works in Spanish and English, has a calculator that actually tells you the truth, a 2-step pre-approval, and a document portal so nobody loses paperwork in their email.

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MBA Multi Services tax preparation website showing bilingual interface

MBA Multi Services · January 2026

Client

Tax Preparation Website

Web Design
Finance
Bilingual

A tax website that doesn't make you nervous to click on it.

M&A is a Miami tax office that works mostly with Spanish-speaking clients — people who've been burned by complicated forms and pushy preparers. The site had one job: feel calm and trustworthy from the first scroll. Simple intake, plain language about what the IRS actually wants, and a booking flow that doesn't make you commit to anything before you're ready.

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Step by Step PPEC healthcare center website showing pediatric care services

Step by Step PPEC · December 2025

Client

Healthcare Center Website

Web Design
Healthcare
Accessibility

For parents reading websites at 2am, trying to figure out the next step.

Step by Step is a pediatric center in Florida for kids with serious medical needs. Two very different people land on the homepage: a parent looking for help, and a doctor sending a referral. I built the site around that — two clear paths, calm tone, and copy that respects how hard the day already is.

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GenAI Chatbot interface showing desktop and mobile views with chat functionality

Confidential Client · 2024

GenAI Chatbot for Enterprise

Strategy
AI Integration
Interaction Design

A chatbot for engineers who don't have time to dig through 800-page catalogs.

This was for a Fortune 500 industrial portal — the kind of place where you're hunting for one specific part spec and the search bar is letting you down. Designed the whole conversation: how it asks, how it answers, how it handles multiple languages and compliance stuff. And it had to stay visible on desktop, tablet, and phone — no disappearing into a corner.

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B2B Checkout responsive screens showing cart and checkout flow across desktop, tablet, and mobile devices

Confidential B2B Platform · 2024

B2B Registration & Checkout Process

Research
Prototyping
Usability Testing

Two very different buyers, one checkout. Fixed.

This client sells decorative materials to both businesses and regular people, but everyone was getting funneled through the same clunky flow. I tested three versions of the registration overlay with real users, then rebuilt the checkout around what they actually needed. Fewer steps, less guessing, and each type of buyer gets the path that makes sense for them.

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Trend Radar Knowledge Ecosystem Interface

Confidential Client · 2024

Trend Radar: Knowledge Ecosystem

Strategy
Research
Information Architecture

Turning a pile of scattered research into something people actually use.

This was an internal platform for a global engineering research community — 50+ trends, hundreds of documents, and nobody could find anything. I designed the trend cards, the filters, and the follow system around two real users: coordinators who just want the big picture, and active researchers who need to drill into specifics fast.

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Aleman Minervini Corp. website — dark premium architecture firm redesign

Aleman Minervini Corp. · Miami, FL · 2026

Architecture Firm — Full Website Redesign

UX Design
Lovable
Claude Code
Bilingual EN/ES
Architecture / Engineering

9-section home. 3D walkthrough embed. Bilingual. Built around Florida SB 4-D urgency.

Aleman Minervini has 15+ years and a 100% approval record in Miami-Dade and Broward. Their previous site didn't show any of it. I redesigned the full experience — dark premium aesthetic, photorealistic renders as hero, embedded 3D inspection walkthrough, and a curated 6-project portfolio. Delivered in 4 weeks, bilingual from day one.

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South Florida Metal Roofs website — standing seam metal roof hero

South Florida Metal Roofs · South Florida, USA · 2026

Metal Roofing Company — Website Design & Build

UX Design
Lovable
Lead Generation
Construction / Roofing

Hurricane-ready positioning. Residential + commercial. One site, two audiences, one conversion goal.

In South Florida, metal roofing buyers do real research — panel specs, Florida Approval numbers, contractor track record. I built a site that could win the research phase before the sales call, with clear residential/commercial navigation and product detail pages that include the technical info buyers actually want.

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